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Privacy policy

Privacy Policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we handle your personal data, your rights regarding your data, and how the law protects you. Please read this Privacy Policy carefully before using our services.

I. Who is the Data Controller?

The Data Controller of your personal data is SimpleServiceFinder Ltd, located at 123 Sample Street, London, registered in the Companies House under number 123456789, VAT number 987654321, with a share capital of £100,000.

II. Why do we collect your data?

  1. To create and authenticate user accounts on our Service

Legal basis: \"processing is necessary for the performance of a contract to which the data subject is a party or to take steps at the request of the data subject prior to entering into a contract\" (Article 6(1)(b) GDPR).

Data collected: username, email address, and password. This data is collected through the registration form.

List of services: browsing listings, searching listings, and responding to ads without the need to create an account.

Legal basis: Article 6(1)(b) GDPR.

Data collected: data about your activity on the site, session data, operating system, browser, location, and IP address.

List of services: full access to site functionalities, messages related to your ads, invoices, and the status of purchased packages.

Legal basis: Article 6(1)(b) GDPR.

Data collected: data provided in your User Profile and activity data on the site, session data, operating system, browser, location, and IP address.

Mandatory data is marked in our system, and failure to provide it will result in the inability to use certain services and functionalities of the account.

  1. Handling complaints and claims

Legal basis: \"processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data\" (Article 6(1)(f) GDPR).

Data collected: data provided in your User Profile, data related to your use of our services if the complaints or claims are related to our services, and other data necessary to prove the existence of a claim.

III. To whom do we disclose your data?

  1. We disclose your data only for the purposes of:

- providing access to and delivery of services through the Website
- ensuring the convenience of using the services provided
- ensuring the security of the Website
We do not administer your data but merely facilitate its exchange.

  1. Your data may be disclosed to the following entities:

Service Providers: Your personal data is disclosed to service providers that we use to operate the Website. These providers independently determine the purposes and means of data processing. For example, we use Google reCAPTCHA to prevent automated use of our platform, and in such cases, your IP address may be disclosed to Google LLC.

Processors: Your data is processed by our service providers only on our instructions. These entities provide hosting services, online marketing, email handling, web push notifications, and analytics of site traffic, effectiveness of marketing campaigns, user behavior monitoring, data profiling, and targeting. These entities support the functionality of User Accounts.

Upon request, we are obliged to provide copies of standard contractual clauses.

Government, Law Enforcement, Regulatory Bodies, and Others: Due to legal obligations, your data may be disclosed to law enforcement, regulatory bodies, and public authorities, including but not limited to the Information Commissioner's Office (ICO).

New Business Owners: In the event of a sale of our assets or the entire business, your data may be transferred to the new owner. The new owner will have the right to use your personal data according to this policy.

IV. Do we transfer your data outside the European Economic Area?

Your personal data may be transferred outside the European Economic Area to Google LLC based on appropriate legal safeguards, such as standard contractual clauses approved by the European Commission.

V. How do we ensure the security of your data?

All personal data collected is stored on securely protected servers. Your data is protected by internal data protection procedures and security systems. Our systems are continuously monitored to prevent incidents such as accidental loss, disclosure, or access by unauthorized persons. Additionally, personal data used during registration and login is transmitted using encrypted data (SSL). This protects identification data and minimizes the risk of unauthorized access to your account.

VI. Data retention period

Your personal data is retained for as long as you have an account on our site and only for the purposes of providing services in accordance with the Terms of Service and for marketing purposes. After account deletion, data may be retained to fulfill legal obligations or for legitimate interests. Data processed within posted content (ads) is retained for 24 months from the date of expiration or deletion of the ad. Data associated with cookies is retained for the duration of their lifecycle or until you delete them. Attachments sent via messages through the Service are stored for up to 36 months. You can delete any messages received in connection with your posted ads at any time.

VII. Your rights regarding data processing

Under the GDPR, you have the following rights regarding your personal data:

  1. Right to restrict processing - the right to halt the processing of your personal data,
  2. Right to access your personal data - the right to information about your personal data and to receive a copy of it,
  3. Right to rectify your personal data - the right to correct incomplete, outdated, or inaccurate data,
  4. Right to be forgotten - the right to have all data deleted if it is no longer necessary for the purposes it was collected,
  5. Right to withdraw consent - the right to withdraw any consent given for data processing,
  6. Right to object to data use - the right to object to the use of your data for certain purposes,
  7. Right to data portability - the right to receive your data and transfer it to another data controller.

VIII. Contact

For more detailed information about our privacy policy or to exercise your rights, you can contact us via:

Cookies, Local Storage, and Pixel Tags

We use cookies and similar technologies, such as local storage and pixel tags, to provide the best possible service.

Cookies: Small text files stored on your computer by websites you visit. They are widely used to ensure or improve the functionality of websites. We use them to measure the performance of our Services, enable account logins, and save user preferences.

Pixel Tags: Small portions of code on a webpage, application, or email. Like many other companies, we use them to confirm whether users have interacted with certain content and to improve the performance of our Services.

Local Storage: Standard technology that allows a website or application to store data locally on a user's computer. This improves the speed and reliability of our Services.

Third-Party Services

To enrich our Services and functionalities, we have implemented social buttons, plugins, widgets, analytics software, and scripts from third parties such as Facebook, Twitter, and Google. These services may use third-party cookies over which we have no control. You should always check the respective third party's service to learn more about how these cookies work.

Disabling Cookies

You can always disable cookies in your browser, including third-party cookies, and clear local storage. However, please note that certain functions of our Services, such as authentication or remembering your preferences, may not work properly.

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